Refund & Return Policy
Last updated: July 13, 2026
We want you to feel confident trying Bluebell. That’s why we offer a 30-day money-back guarantee on your first order.
For refund or return questions, contact hello@scecomp.com.
30-day money-back guarantee
Try Bluebell for 30 days. If you are not happy with your first order, contact us within 30 days of delivery and we’ll help make it right.
To request a refund, email hello@scecomp.com with:
- Your order number
- The product you tried
- A short note about your experience
Our 30-day money-back guarantee applies to first-time purchases only and is limited to one refund per customer/household.
Damaged, defective, or wrong items
Please inspect your order when it arrives.
If your item is damaged, defective, or incorrect, contact us at hello@scecomp.com within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If approved, we will offer a replacement, store credit, or refund.
Returns
Unopened products may be returned within 30 days of delivery.
To be eligible for a return, the product must be:
- Unopened
- Unused
- Sealed
- In its original packaging
Please contact us before sending anything back. Returns sent without approval may not be accepted.
Return shipping
Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
Original shipping fees are non-refundable unless required by law or the return is due to our error.
Refunds
Once your refund is approved, it will be issued to the original payment method.
Please allow time for your bank or payment provider to process the refund.
Subscription orders
Subscription orders are processed automatically. To avoid being charged for your next order, cancel or modify your subscription before your next billing date.
Once a subscription order has processed, it is treated like a regular order and may not be canceled if it has already entered fulfillment.
The 30-day money-back guarantee applies to first-time purchases only and does not apply to repeat subscription orders.